Sure Footing IT Solutions

Steady technology for healthcare, finance and legal.

Sure Footing IT Solutions runs your technology and keeps the security records your insurer, auditor and partners ask for. Our deepest specialty is long-term care.

More than 30 years in ITMany of those years were spent keeping organizations running where downtime is not an option.
Security starts at the help deskA real person answers support calls, and we confirm who is calling before we change anything.
Records you can showThe documents insurers, auditors and regulators ask for.

Who we serve


Our specialty

Long-term care

Assisted living, independent living and skilled nursing communities, served by a team that has worked in the field since 2014.

Long-term care  |  For owners and operators

Healthcare

Practices and billing companies

Organizations that handle patient information and need to show their work.

Healthcare

Finance

Accounting, tax and advisory firms

Firms that hold the financial details clients trust them with.

Finance

Legal

Law firms

Firms that owe clients confidentiality and are asked about it more every year.

Legal

What we take care of


Everyday support

One team for your people, computers, printers and Microsoft 365.

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Security

Protected computers, screened email and managed passwords, with monitoring behind them.

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Backup and recovery

Everything important is copied, and we test that it comes back.

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Network and Wi-Fi

A managed firewall and wireless network that works in every room.

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Contracts and renewals

We track internet, phone, copier and printer contracts so nothing lapses.

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Projects

Wi-Fi surveys, moves, upgrades and new locations, planned and delivered.

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Four plans, one foundation


Base Camp

Help when you need it

Support when something needs fixing, with no monthly commitment.

Ridge

Proactive care

We monitor, update and protect your technology for a steady monthly price.

Summit

Support and strategy

Ridge plus security specialists monitoring around the clock and a virtual CIO who plans with you.

Expedition

Security you can prove

Summit plus compliance reporting and testing, for organizations that must show their work.

Compare the plans

Records, not promises


Insurers, auditors and clients ask the same plain questions: who can sign in, is it backed up and can you show it. We keep the answers written down and current, so you are not searching for them on the day they are asked.

We support your compliance program. We do not replace it. No one can promise that nothing will ever go wrong. We focus on being prepared and recovering quickly.

How we support compliance

“He also brought me up out of a horrible pit, out of the miry clay, and set my feet upon a rock, and established my steps.”Psalm 40:2 (NKJV). It is where our name comes from.

Plain English, always


We keep things in everyday terms. No jargon and no acronyms without an explanation. If we have to use a technical word, we tell you what it means. Ask us anything and you will get a straight answer.

Technology words in plain English

Start with a free Solid Ground Assessment

A short conversation and a plain summary of where your technology stands. No cost and no obligation.

Request your assessment