Four plans, one foundation
Choose the level of care you need. You can move up or down as your organization changes.
Every plan starts the same way: a real person answers and every caller is verified before we touch an account. Pricing depends on your users, locations and equipment, so we quote each organization in writing.
Help when you need it
Support by phone, ticket or portal, 8 a.m. to 5 p.m. Eastern. We set up computers, accounts and printers, run projects and give honest advice. No monthly commitment. Protection layers can be added at any time.
Proactive care
We monitor, update and encrypt every computer, screen your email for scams and give each user a password manager. We also manage your firewall, Wi-Fi, Microsoft 365 and renewals. Each month you get a report and we answer emergencies after hours.
Support and strategy
Everything in Ridge, plus security specialists monitoring around the clock, separate Microsoft 365 backups, security training and quarterly reviews with a virtual CIO who helps you plan and budget.
Security you can prove
Everything in Summit, plus compliance reporting, regular break-in testing, scans for weak spots and a 3 to 5 year technology roadmap. Built for organizations that must show evidence for audits and compliance requirements.
At a glance
| What you get | Base Camp | Ridge | Summit | Expedition |
|---|---|---|---|---|
| Help desk, 8 to 5 Eastern | Yes | Yes | Yes | Yes |
| Computers monitored, updated and encrypted | Extra | Yes | Yes | Yes |
| Email screening and password manager | Extra | Yes | Yes | Yes |
| Managed firewall, Wi-Fi and renewals | Extra | Yes | Yes | Yes |
| Monthly report and after-hours emergencies | No | Yes | Yes | Yes |
| Around-the-clock security monitoring | No | No | Yes | Yes |
| Separate Microsoft 365 backup | No | No | Yes | Yes |
| Security training | No | Extra | Yes | Yes |
| Quarterly review with your virtual CIO | No | No | Yes | Yes |
| Compliance reporting and testing | No | Extra | Extra | Yes |
“Extra” means available as an add-on. Details differ by organization, so the written quote is the final word.
Not sure which plan fits?
Start with the free assessment. We will recommend a plan only if it helps.
Request your assessment