Text Messaging Terms

Sure Footing IT Solutions LLC

Effective date: 2026.10.09

These terms explain how text messaging works with Sure Footing IT Solutions LLC ("Sure Footing IT Solutions", "we" or "us"). They apply when you agree to receive text messages from us.

What we send

We use text messages to keep in touch about our services. We do not use this program to send marketing or promotional messages.

Confirmations and reminders for calls, assessments and appointments you have booked
Replies to your questions and to the request you sent us
Service updates about work we are doing for you, such as scheduled maintenance or a ticket you opened
Confirmation requests from our help desk, to check that a person who contacts us is really you

How you agree

You agree to receive texts when you check the box for text messages on one of our website forms, when you give us your mobile number in a written agreement with us and say it may be used for texts, or when you text us first and we reply. Agreeing is not a condition of buying anything from us. You can use our services without receiving texts.

How often

Message frequency varies with what you ask us for. Most people receive only a few messages a month.

Cost

Message and data rates may apply. Your mobile carrier sets those rates and we do not control them. We do not charge you for the messages themselves.

Stopping messages and getting help

To stop: reply STOP to any message. We will send one last message confirming that you are unsubscribed, and then no more. Words such as CANCEL, END, QUIT and UNSUBSCRIBE also work.
To start again: reply START or sign up again on our website.
For help: reply HELP, or contact us at 234.888.4712 or support@surefootingitsolutions.com.

Your information

We do not share your mobile number or your text messaging consent with any third party or affiliate for marketing or promotional purposes. We share it only with the providers that deliver our messages and as the law requires. Our Privacy Policy explains the rest.

Carriers and delivery

Messages are sent through mobile carriers. Carriers are not responsible for delayed or undelivered messages, and we cannot promise that every message will arrive. The program is available on most major U.S. carriers.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SURE FOOTING IT SOLUTIONS LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://surefootingitsolutions.com/privacy. Message HELP for help. Reply STOP to any message to opt out.

Please keep texts simple

Text messages are not a secure way to send information. Please do not text us passwords, patient or health information or payment card numbers.

Changes

We may update these terms. The effective date shows the latest version. If you keep receiving messages after a change, you accept the new terms. These terms are governed by the laws of the State of Ohio.

Contact us

Sure Footing IT Solutions LLC

Phone: 234.888.4712

Email: support@surefootingitsolutions.com